HDR - Council Tenant Outbound
HDR - Council Tenant
Here we will be assisting council tenants to get compensation from damages on their property for which the council has failed to attend to. You will be required to identify these tenants, gather all information and evidence of these damages. Once all of this has been obtained, we will send this over to the solicitors processing. You will be provided with a list of criteria's to be met before sending these over processing. Once a case has been accepted by the solicitors and agreements signed by the tenant this will become payable.
Pay-out will be £80 for every verified case paid weekly, one week in arrears.
HDR Council tenant
English Dictionary Sentences Grammar
Definition of 'council tenant'
in British English
(ˈkaʊnsəl ˈtɛnənt IPA Pronunciation Guide )
a tenant who rents a council house or council flat
Council tenants around the country are planning a mass lobby of Parliament.
Collins English Dictionary. Copyright © HarperCollins Publishers
Examples of 'council tenant' in a sentence
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Council tenants would be out of luck.
The Guardian (2019)
Other things not mentioned: democratic accountability and the rights of council tenants.
The Guardian (2017)
Council tenants can expect to save at least £150 off their electricity bill as a result.
The Guardian (2015)
I am a council tenant, or rent from a housing association.
The Guardian (2020)
A council tenant all his life, he is now in arrears and fears losing his home.
The Guardian (2016)
You may be a first-time buyer, a housing association or council tenant, or a ' key worker' such as a nurse, teacher or police officer.
Times, Sunday Times (2010)
Currently the minimum stake council tenants can buy is 25 per cent.
The Sun (2007)
There have been no increases in energy bills for council tenants since 1992.
Times, Sunday Times (2006)
Council tenants value our rights, and we will fight to preserve them.
Times, Sunday Times (2008)
It has housed council tenants, orphans and, during the siege, the wounded.
Times, Sunday Times (2007)
HDR Training Memo - Shanice
• We can assist customers if they have insects and rodent issues at the property.
• Boilers – We can only assist them if the boiler is leaking.
• We are not allowed to say we are calling from the Council, we are a private company.
• Response time frame:
HDR – We take up to 14 days, the Landlord has 7/10 days to respond
Solicitors – They take up to 3-6 months for sending the compensation.
• If the customer is in arrears for the rent, it can’t be over £1000 and they must have a 10% payment plan in place.
• The debt must be paid in a year.
• If the customer mentions that someone else is already assisting them
1. Fact Find if the documentation was sent out, if the customer has not received any documentation and its been over a 1 week we can then assist them, it means their portfolio was not created.
• We are calling on behalf of Legal Assist.
• We are based in:
Suite 25 Lavenham
Parson’s street – Oldham
• Housing Associations:
1. London and Quadrant
2. Sanctuary Housing
NOTE: CALLS AND MEETINGS CANNOT BE USED TO EXPLAIN CAMPAIGNS. PLEASE READ THE CAMPAIGNS CAREFULLY AND EMAIL OR TEXT US IN WHATSAPP. IF YOU HAVE ANY QUESTIONS, ALL THE CAMPAIGN DETAILS HERE, SCRIPTS WILL BE SHARED AFTER SIGNING THE CONTRACT. TRAINING WILL BE PROVIDED FREE FOR SOME CAMPAIGNS AND FOR SOME CAMPAIGNS EXPERIENCE REQUIRED.